To educate, equip and inspire brave leaders who build strong organizations and wisely leverage the power of markets to create lasting value. Operations strategy is individual and specific to one organisation at one point in time, but these approaches are generic. Zara operations strategy matrix essay example graduateway. Operations strategy is is considered in many organizations as the implementation of an improvement approach such as lean operations. Course description and objectives the goal of this course is to make strategic decisions that are grounded in. Operations resource capabilities the inherent ability of operations processes and resources. Thus, there is a high degree of interdependence between operations resources and the business strategy. A structured, datadriven approach to understanding core operations management concepts. An effective due diligence process addresses company strategy, human resources and organizational development, leadership, it, and core operating functions.
Service operations strategy, flexibility and performance in. Stuart professor of managerial economics and professor of operations management at the kellogg school of management at northwestern university. Operations strategy is the reconciliation of market requirements and operations resource capabilities. Such operating system has assets and processes, which are complied with its capabilities to propose the customer value specified by the competitive strategy. When designing a sourcing strategy in practice, a key task is to determine the average order rates placed to each source because that affects cost and supplier management. The objective of this paper is to analyze and evaluate the operations strategy of zara.
To be submitted the objective of this paper is to understand the interplay between pricing. We start by explaining the concepts of operating systems and operations strategy. We consider a firm that has access to a responsive nearshore source e. Even though the focus is on manufacturing strategy and operations, issues relevant to the overall organization and other functions are.
The firm must determine an inventory sourcing policy to satisfy random demand over time. Operations management and strategy pdf download available. Business strategy the strategic positioning of a business in relation to its customers, markets and competitors. Van mieghem kellogg graduate school of management northwestern university friday, october 6, 2000. Process technology higher capacity causes high costs but the profits minimizes large costs chongqing motorcycle cluster operations strategy quality improving suppliers quality because of sharing the responsibility of the components the network enhances quality higher not. Van mieghem kellogg school of management, northwestern university preliminary draft.
Students analyze the relationships between manufacturing and service companies and their suppliers, customers, and competitors. Van mieghem and allons book shows us forcefully and insightfully how companies can structure their operations strategy to build overall business value. Data have been collected from malaysian manufacturing firms on their actual practices for strategic capacity management. In each case the operational strategy is dependent on the consumer assessment. Strategy and operations are inextricably connected. Between the operations strategy and business strategy between operations strategy and the other functional strategies between the different decision areas of operations strategy enable operations to set priorities that enhance competitive advantage highlight opportunities for operations to complement the business strategy. This chapter starts by introducing the evolving process of global operations strategy. To do this, it will be used the operation strategy matrix, that defines on the vertical side the performance objectives of the company and on the horizontal side the different areas in which decisions can be made. Throughout this book, value will thus be our yardstick and our guide to assess and improve operations strategy. We define key concepts in global operations strategy and discuss the difference between international operations management and global operations strategy. Van mieghem and a great selection of similar new, used and collectible books available now at great prices.
The module also describes the key decisions related to operations strategy. Basic concepts of global operations strategy springerlink. To study how operations strategy innovation occurs in projectbased production and organisation. December 30, 20091 abstract in this chapter, we present an introductory overview of risk management and of the techniques that operations managers can use to mitigate risks. Conceptual thinking and financial optimization yield guidelines for implementation. Their combined citations are counted only for the first article. In other words, operations strategy focuses on how to best enable and implement the organization s strategy. Incentive compatibility of g c mu scheduling jan a. Linking strategy and execution is a fiveweek course dedicated to making strategic decisions that are grounded in operational reality. Operations management involves the planning and coordination of work. Managers have to analyze such characteristics, as capacity, location, processes, technology, cost and timing, as well as supply chain when they create or modify strategies.
Parts the components, sub assemblies, or even products. Process the methodological context it is important that the managers who are engaged in putting operations strategies together actively think about the methodology that is being used project management the delivery context devising and implementing operations strategy is itself project and needs to be managed as such the basic. Readings operations strategy sloan school of management. The book shows how to tailor the operational system to maximize value and competitive advantage. Process decisions 15 q global sourcing over the product life cycle. Strong of a considerable expertise were your ideal transport and logistic partner. Operations strategy operations principles and practice. Operations strategy and business strategy alignment model. Anupindi shows how managers can design and manage process structure and process drivers to improve the performance of. Sources of quality and different measures of quality crosscutting capabilities. Then we introduce the main vcap framework, which connects the key components of operations strategy and identifies three main views to analyze it. The five ps of operations strategy implementation purpose a shared understanding of the motivation, boundaries and context for developing the operations strategy point of entry the point in the organization where the process of implementation starts process how the operations strategy formulation process is made explicit. View notes chapter 2 lecture power point slides from opm 200 at drexel university.
View wim van mieghems profile on linkedin, the worlds largest professional community. He serves as academic director of the executive mba programs and previously as senior associate dean and as department chair. Practices for strategic capacity management in malaysian. The goal of this course is to make strategic decisions that are grounded in operational reality. Van mieghem and allon are the worlds leading authorities on operation strategy. It does not matter whether it is the first or second edition.
Operations strategy professor van mieghem page 2 class module and description readings cases handin part iii. Evaluating the level and reach of these three pillarsdigitization, automation, and smartacross the organizations value chain provides a diagnostic tool that can inspire future. Price and service discrimination in queueing systems. He serves as the academic director of the executive mba program. Stuart distinguished professor of managerial economics and professor of operations management at the kellogg school of management of northwestern university. Principles and practice provides a unified framework for operations strategy. Find materials for this course in the pages linked along the left. This feature allows us to distinguish outsourcing from apparently similar operations such as subcontracting van mieghem, 1999, which can take the form of an outside commission, a subsupply contract or a subcontract. Their new book provides the definitive source for essential knowledge on how to use operations to drive longrun value creation. The areas of cost, flexibility, service and delivery have a tremendous impact on each strategy rhee 2009, p. Van mieghem 2015 global dual sourcing and order smoothing. This cited by count includes citations to the following articles in scholar. Sep 12, 2016 the product expansion strategy utilizes the qualifiers and winners to build and expand on the foundation of the existing product line.
Van mieghem may 24, 2011 abstract 100 words strategy and operations are inextricably connected. The course covers strategic decisions in technology, facilities, vertical integration, human resources, and other areas, and also explores. The objective of this operations strategy book is to convey how operations strategy can increase value by tailoring a set of core principles to a specific business practice. The impact of capacity and leadtimes april 23, 2014. Van mieghem and allons book shows us forcefully and insightfully how companies can structure their operations strategy to build overall business values. Van mieghem and gad allon 2014 operations strategy.
View 97084minicase8bose301sesourcingandcontractingcomm398201202introductiontobusinessprocessesandope from comm 398 at university of british columbia. Van mieghem and allon have done a masterful job of covering the important issues in operations strategy in a structured and engaging manner. Operations strategy kellogg school of management at. Operations strategy sloan school of management mit. Together, we will study how to build and evaluate the operating system of the firm to maximize value. Principles and practice, dynamic ideas, charlestown, ma, 2008. Operations strategy process of operations strategy. Operations strategy mba elective, and manufacturing strategy master in manufacturing core course. Van mieghem, gad allon operations strategy by jan a. The author also covers business process reengineering, enterprise resource planning, quality, project management, etc. An operations strategy model based on performance dimensions and decision areas constitute a basic building block for starting to study sustainability issues and operations strategy. For graduate level courses in operations management or business processes. Stuart distinguished professor of managerial economics and professor of operations management at the kellogg school of management at northwestern university. According to mahadevan 2001, the manufacturing sector in malaysia is experiencing substantial growth and consists of 2nd tier suppliers to a wide variety of industries.
Due diligence to exit finding and mining value hidden in operations. It is such a beautiful and complete treatment that it is a book for all operations managers and students, as well as for practitioners in all functional areas. Anupindi, chopra, anupindi, deshmukh, chopra, van mieghem. Principles and practice by van mieghem at over 30 bookstores. About accenture corporate citizenship inclusion and diversity investor relations leadership newsroom. Environmental and social responsibility could be modelled, defining relationships. Operations strategy development in projectbased production a.
Kaplan and norton introduced the balanced scorecard, a. Operations strategy is the tool that helps to define the methods of producing goods or a service offered to the customer in this section that follows, wed be performing a surgery of the given definition in order to know what operations strategy actually means. Lean transformations, strategic sourcing, sales and. In this global competitive age organization goal tend to change from time to time therefore operations strategy as a consequence has also be dynamic in nature. Supply chain operations strategy development supplier development asia global. Other textbooks that can give complementary viewpoints on operations strategy and scaling operations. Principles and practice 1st first edition hardcover on. Agenda competitive priorities of companies operations performance objectives tradeoffs and performance frontiers how is an operations strategy developed. Operation strategy matrix by beata stobiecka on prezi. Linking strategy to operations for competitive advantage hbs press shows managers how to weave organizational principles into a more effective management system that respects the differences between strategy and operations yet integrates them in a powerful way. See the complete profile on linkedin and discover wims. A longitudinal case study encompassing the processes at the. Then we present principles and discuss basic decisions in global operations strategy.
Digitizing operations may replace manual work through increased automation, but it may also enable smarter execution of workflows thereby augmenting human work. Some points for discussion continued these approaches are not strategies but they are strategic decisions. We help companies implement their strategy by finding ways to improve operational performance across complex value chains. Operational strategy is planning process which aligns the following. Capabilities and different approaches to operations strategy. Principles of operations management, prentice hall, pearson education. Find operations strategy program details such as dates. Operational strategy is design to achieve business effectiveness or competitive advantage.
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